Your enquiry
Three short steps: your dates, who's coming, and a few words. The same letter works for a stay, a celebration or something you would like to host on the acreage.
First, your dates.
Choose an arrival and a departure day. Two-night minimum; we confirm every booking ourselves.
Booking conditions
Cancellations
Cancel at least 48 hours before your confirmed arrival time for a full refund of amounts paid for your stay. The deadline is calculated in Queensland local time (AEST, UTC+10).
For cancellations less than 48 hours before arrival, any cancellation charge is limited to reasonable costs and losses, capped at the accommodation price of one night. The remainder of amounts paid will be refunded.
If the cancelled dates are rebooked, the charge will be reduced to reflect the amount recovered and any remaining reasonable costs or losses. We will explain any amount retained.
Contact the Hayes family using the details on this page to cancel. These terms do not limit your rights under Australian Consumer Law. For bookings made through another platform, refer to the cancellation terms shown when you booked.
By arrangement
Celebrations, events & visitors
Birthdays, anniversaries and private meals are available by prior arrangement. Any gathering of more than six people in total, including overnight guests and visitors, requires a specific request and is considered case by case. Please tell us the occasion, date and total headcount; do not make event arrangements until we have confirmed approval. The cottage accommodates a maximum of six overnight guests.